Privacy Policy

This Privacy Policy explains how Ire Cleaning Services LLC ("we," "us," or "our") collects, uses, and protects information when you visit irecleaningservices.com (the "Site") or submit a quote request through it.

1. Information We Collect

Information you provide directly. When you submit our contact/quote form, we collect your name, phone number, email address, service address or neighborhood, property details, preferred date, and any message or details you provide.

Information collected automatically. If you accept our cookie banner, we use Google Analytics (GA4) to collect standard analytics data such as pages visited, approximate location (city/region level), device and browser type, and referral source. If you decline, Google Analytics is not loaded and this data is not collected. We do not load Google Analytics before you make a choice.

Hosting-level data. Our site is hosted on Cloudflare Pages, which may process standard web server logs (such as IP address and request metadata) for security, performance, and abuse-prevention purposes as part of providing the hosting and content-delivery service.

2. How We Use Your Information

• To respond to your quote request and schedule or discuss cleaning services
• To communicate with you about your inquiry or existing service
• To understand site traffic and improve the Site's content and performance (only with analytics consent)
• To maintain the security and proper functioning of the Site

We do not sell your personal information, and we do not use your contact form submissions for unrelated marketing without your consent.

3. Third-Party Services We Use

• Web3Forms — processes and delivers the contact form submission to our email inbox. Your form data is transmitted to Web3Forms' servers to complete this delivery. See Web3Forms' Privacy Policy.
• Google Analytics (GA4) — collects anonymized-where-possible usage analytics, only after you accept our cookie banner. See Google's Privacy Policy.
• Google Maps — our Contact and Service Area pages embed a Google Maps iframe to show our location. Loading these pages may allow Google to set its own cookies per its privacy policy.
• Cloudflare Pages — our hosting and content delivery provider. See Cloudflare's Privacy Policy.

4. Cookies & Local Storage

We use a small bottom cookie bar to ask for your consent before loading analytics cookies. Your choice (accepted/declined) is stored in your browser's local storage, not shared with us or any third party, and only affects the device/browser you made the choice on. If you accept, Google Analytics may set cookies such as _ga and _ga_* to distinguish visitors and sessions. You can clear cookies and local storage at any time through your browser settings, or change your choice by clearing your browser's site data for this domain.

5. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, and (for California residents, under the CCPA/CPRA) the right to know what personal information we hold about you and to opt out of its "sale" — we do not sell personal information. For EU/UK residents, our lawful basis for processing analytics data is your consent, and for processing your contact form submission it is to take steps at your request prior to entering a service arrangement.

To exercise any of these rights, contact us at [email protected] or call (786) 234-0395.

6. Data Retention

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records, after which they may be deleted. Analytics data is retained according to Google Analytics' standard retention settings.

7. Children's Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children.

8. Security

We take reasonable measures to protect information submitted through the Site, including relying on reputable third-party providers (Web3Forms, Google, Cloudflare) with their own security practices. No method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact Us

Ire Cleaning Services LLC
11281 NW 5th Terrace, Miami, FL 33172
Phone: (786) 234-0395
Email: [email protected]